Resources

A practical toolkit for speaking up about your health: how to prepare, what to say, the questions worth asking, and what to do if you feel you are not being listened to.

A clear, supportive booklet to help you feel confident at your appointment. It covers how to prepare, what to say, and how to make sure your voice is heard.

A quick guide to understanding the five parts of emotional intelligence — self-awareness, self-regulation, motivation, empathy, and social skills — and how they can help you stay calm and clear during appointments.

A guide to understanding empathy and how it can help you communicate with healthcare professionals, recognise your own feelings, and feel more understood in appointments.